DELIVERY CHARGES

Where delivery charges apply, these charges are dynamically calculated depending on the delivery postcode, weight and dimensions of the order in your shopping cart, on our website. We mainly use Australia Post but we could use a combination of different couriers in order to provide you with a fast and affordable service.

PICKUP

The buyer also has the option to pickup their purchase from our store located at 672 Parramatta Road, Croydon. NSW. 2132.

 DELIVERY FEE

We offer a flat rate delivery…

  • Orders placed and paid for will be despatched within 2 working days of the time of the completed order if in stock.
  • Deliveries over 20kg may incur extra delivery charge and you will be notified of extra cost.
AUSTRALIA POST’S EXPRESS POST
  • Choosing the Express Post option will incur an extra postage fee.
  • Goods delivered by Express Post are guaranteed next day delivery to all capital cities and major metro areas. Please refer to the Australia Post website to view this guarantee.  If you live in regional, rural or more remote areas, we will endeavour to get your parcel there as quick as possible.
  • Once your parcel is posted you will be send a tracking number, which you can use to see how far away your parcel is to your door.
  • For a full listing of postal times and information on areas not covered by the Express service, visit the Australia Post website.
  • Please ensure that your details are correct as we will not be liable for delays caused by these errors.
DELIVERY LOCATIONS

Fine Pebble Aquarium can deliver anywhere in Australia. Unfortunately international delivery is currently not available.

ESTIMATED DELIVERY TIME FRAMES

You will receive an email when the goods have been despatched.

We aim to despatch all orders within 1-2 working days if in stock. Due to operating from a shop front stock on website may not be current.  In the unusual event of a delay to the despatch of your order you will  be contacted at the earliest opportunity. Once the order has been despatched the estimated delivery time is as follows:

  • Metro (Excludes Perth Metro and Hobart Metro) 1-2 days
  • Perth Metro & Hobart Metro 3-4 days
  • Regional Areas 3-4 days
  • Remote Areas 6-9 days

Please note that these delivery time frames are estimates and are not guaranteed.

Should you have any questions about your order once it has been despatched please contact us.